Frequently Asked Questions

Quick answers for guests planning a stay and for owners thinking about management. If you do not see your question, ask us.

For Guests

Planning a trip to the Valley of the Sun? Here is what to expect from a Desert Valley stay.

What kinds of homes do you offer?

Fully furnished short-term rentals across the Valley, from a 1 bedroom condo in downtown Phoenix to a 5 bedroom home at the base of Camelback Mountain and everything in between. See every home we currently offer on our Vacation Rentals page.

Where are your vacation rentals located?

Our homes are in some of the most sought-after neighborhoods in Phoenix, Paradise Valley, Scottsdale, Tempe, Chandler, and the surrounding areas. Our Area Guides cover nine Valley cities to help you plan your stay.

How do I check availability or book a stay?

Use the search on our home page or the contact form to send us your dates, preferred location, and group size. We will reply with homes that fit your trip. You can also call us at 602-741-6663.

How is the home prepared before I arrive?

Prior to every reservation, we complete a full 100-point property inspection to make sure the home is ready for your arrival. Every property meets our cleaning protocol and is double checked before new guests arrive, and we use high quality linens and in-home amenities throughout.

Can I reach someone during my stay?

Yes. Our team is on hand to answer questions or handle any issues before and during your stay.

Do you provide local recommendations?

We research what each city around your stay has to offer and provide a detailed list through a digital connection in your rental. Our Area Guides are a good place to start.

What are the check-in and check-out times?

Send us your dates and the home you are interested in and we will confirm the check-in and check-out times for your stay.

Are pets allowed?

Let us know about any pets when you contact us and we will confirm the policy for the home you are interested in.

What about rates, fees, minimum stays, and cancellations?

These depend on the property and your dates. Request availability and we will share the details for your stay.

For Property Owners

Thinking about having us manage your property? Start here.

What does Desert Valley Real Estate do for property owners?

We are a full service real estate and property management company. Since 2015 we have grown from a single property, adding 100+ homes to our portfolio and earning over 1,000 five-star guest reviews along the way.

We take care of the guest experience: a 100-point inspection before every reservation, housekeeping that follows our cleaning protocol, high quality linens and in-home amenities, local recommendations for every stay, and a team guests can reach before and during their trip.

Where do you manage properties?

Phoenix, Paradise Valley, Scottsdale, Tempe, Chandler, and the surrounding areas.

How do you look after my home?

Before every reservation we complete a full 100-point property inspection. Every property meets our cleaning protocol and is double checked before new guests arrive.

What types of properties do you manage?

Everything from 1 bedroom condos to 5 bedroom homes. If you are not sure whether your property is a fit, ask us.

How do I get started?

What are your management fees and terms?

Every proposal is specific to the property. Request a property analysis and we will walk you through the terms in detail.

Still have a question?

We're always happy to answer questions or show off our homes. Drop us a line and we'll get back to you as soon as possible.